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Frequently Asked Questions
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Your Questions Answered
General
What is included?
Package inclusions vary by trip and are spelled out on your invoice and/or itinerary. Most packages include air transportation, transfers, accommodations, tours and events.
What is not included?
Anything that is not mentioned on the invoice or itinerary is not included in the package. Standard items that are not included are as follows:
- Travelers insurance
- Passport fee processing
- Visa fee and processing, if required
- Items of a personal nature
- Gratuities, unless noted in inclusions
- Baggage handling above the set limits
- Airline baggage fees
- Individual ground transportation
- Meals and beverages not listed on the itinerary
How much money should I take?
While this is a personal choice and based on the destination, we recommend $50 to $100 per person, per day.
Are included tours mandatory? Or Is it mandatory to participate in all of the scheduled/included tours?
No, you do not have to tour with the group. The group package and itinerary are scheduled; however, if you do not want to participate in any land tour on any day, you may opt out. Any tours that you do not join are non-refundable and cannot be used as payment for or credit toward individual tours.
Can I extend my trip?
Yes, you can extend your trip. We will make a request on your behalf, and provide you a quote for the additional services will provided. All additional expenses are your responsibility.
If I do not have a roommate, will you provide one?
We have a “single willing to share” program for registered trip participants. Once you have registered with a deposit, we then put you in contact with other registered “single willing to share” trip participants so that you can explore the possibility of rooming together on the trip.
It’s up to you. If you choose to share a room with another registered trip participant, both of you must let us know.
Are gratuities included?
Gratuities for local tour guides and bus drivers are not included, unless specified on the itinerary. You may tip at your discretion.
Do you offer individual travel services?
Yes. If you would like for us to plan a trip for you, complete the “Plan A Trip” form.
What is the cancellation policy?
General Terms and Conditions are available here. Each group trip has its own payment schedule and cancellation policy. Please review the policy on the trips page. Please note funds cannot be applied to other trips and while name changes may be permitted, funds are non-transferable.
Requirements
How much luggage can I take?
On our group tours, each person is allowed one carry-on bag and one checked bag. The baggage size and weight restrictions are set by the airline.
Once we arrive at a destination, we travel by motorcoach and your baggage must fit in the bus. In addition, we sometimes travel by domestic flights or train within a country and those carriers might have restrictions on baggage size or weight.
Do I need a passport?
All international trips require a passport. The validity of the passport will vary by destination. However, many destinations require a passport validity is 6 months beyond the date of departure from the country you are visiting.
Insurance
Do I need travelers’ insurance?
We highly recommend obtaining travelers’ insurance, which can cover unexpected incidents, ranging from a necessary trip cancelation to illness abroad.
Advantage International partners with several Travel Insurance Companies to provide optional travel insurance. Click here to request a quote and additional information.
Payment
Is there a payment plan?
The payment schedule is outlined on the Terms and Conditions, and must be adhered to. However, you can tailor a payment plan with us directly, as long as it adheres to the benchmark dates for your trip.
What forms of payment are accepted?
We accept Mastercard, Visa, American Express and Discover cards. We also accept cashiers check or money orders. We do not accept personal checks.
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